Cybersecurity Statistics

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Cybersecurity Statistics

About Comtel

Comtel Communications, a telecom/technology consulting agency based in Richmond, Virginia since 1991, provides best-in-class solutions and unbiased counsel to a diverse group of small, medium, and enterprise-level businesses, totaling more than $18.2M in annual billings. Leveraging unique access to 350+ national and international providers, Comtel benefits its clients through competitive quotes from multiple sources, to ensure their business goals are met with current and dynamic telecom and technology services. Acting as a partner, long after contracts are signed and services are deployed, Comtel offers superb back-office support to manage upgrades, track orders, and provide training to clients.

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4 Financial Reasons to Move to VoIP

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4 Financial Reasons to Move to VoIP

With the advances in Voice over Internet Protocol (VoIP) technology, many businesses – large and small from a diverse range of industries - are making the move and taking advantage of VoIP’s tangible financial benefits. Continue reading to learn the top 4 financial benefits of adopting a VoIP phone system and why you should retire your existing high maintenance, bulky premise-based PBX system.

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7 VoIP Statistics to Know

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7 VoIP Statistics to Know

  Author: Abbey Twining About Comtel Comtel Communications, a telecom/technology consulting agency based in Richmond, Virginia since 1991, provides best-in-class solutions and unbiased counsel to a diverse group of small, medium, and enterprise-level businesses, totaling more than $18.2M in annual billings. Leveraging unique access to 350+ national and international providers, Comtel benefits its clients through competitive quotes from multiple sources, to ensure their business goals are met with current and dynamic telecom and technology services. Acting as a partner, long after contracts are signed and services are deployed, Comtel offers superb back-office support to manage upgrades, track orders, and provide training to clients.

 

Author: Abbey Twining

About Comtel

Comtel Communications, a telecom/technology consulting agency based in Richmond, Virginia since 1991, provides best-in-class solutions and unbiased counsel to a diverse group of small, medium, and enterprise-level businesses, totaling more than $18.2M in annual billings. Leveraging unique access to 350+ national and international providers, Comtel benefits its clients through competitive quotes from multiple sources, to ensure their business goals are met with current and dynamic telecom and technology services. Acting as a partner, long after contracts are signed and services are deployed, Comtel offers superb back-office support to manage upgrades, track orders, and provide training to clients.

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Millennials and Technology

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Millennials and Technology

Comprising a quarter of the US population, Millennials equate to approximately 83.1 million people. It is projected that by 2025, Millennials will comprise 75% of the global workforce. As the largest and most diverse generation to date, it is important to understand their motivations and predispositions in order to create desirable workplaces with proper cybersecurity to protect a businesses’ intellectual capital and data.

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Simplicity VoIP Named 11th Fastest Growing Company in Richmond

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Simplicity VoIP Named 11th Fastest Growing Company in Richmond

On September 25, 2017, Richmond BizSense released its annual “RVA Rising 25” list. Comtel Managed Solutions, d.b.a. Simplicity VoIP was named as Richmond’s 11th fastest growing company. Out of a competitive field with more than 70 applicants, the recognition and list placement was based on Simplicity’s average revenue growth from 2014 - 2016.

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4 Essential VoIP Training Topics for Staff – Part One

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4 Essential VoIP Training Topics for Staff – Part One

So, your company has finally made the move to a VoIP phone system.  Congratulations - gone are the days of bulky, high-maintenance phone closets and waiting for IT or the phone provider to make a programming change. Welcome to the new age of flexibility, efficiency, and feature-rich call functionality.

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8 Questions to Ask When Assessing Telecom Billing

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8 Questions to Ask When Assessing Telecom Billing

It is estimated that more than 10% of all telecom charges are made in error. As a business owner, you should be on the lookout for these errors to ensure no resources are wasted. While not always nefarious, when it comes to billing, telecom companies benefit financially from your confusion and lack of clarity. Before engaging in a contract or renewing with your provider, it is imperative that you understand the financial aspect of your telecom services.

 

Author: Ben Humphreys

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VoIP Call Quality Troubleshooting 101

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VoIP Call Quality Troubleshooting 101

In the past decade, VoIP technology has advanced into a reliable and desirable solution for business phone systems. In fact, there will be 1 billion projected VoIP users by the end of 2017 with only an estimated 6% of the US population using traditional landline phone networks by the end of 2018.VoIP technological advancements have made past call quality issues practically obsolete. But should you have a call quality occurrence, the following common issues should be considered in order to best help your VoIP provider assist with resolution. 

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What is the Difference Between VoIP and Unified Communications?

Technology is evolving at lightning speed and one of the factors that tends to make users hesitant are the terms used to describe it. Certain terminology can make IT products and solutions seem a lot more complicated than they really are. This is opposite of the purpose of technology, it’s supposed to make your life easier in the first place. 

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3 Major Signs You Need a Better VoIP Provider

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3 Major Signs You Need a Better VoIP Provider

As your business embraces VoIP technology, you will come to realize one important thing pretty quickly. The VoIP provider you've chosen to work with is just as important to your success as the technology itself, if not more. If certain things have happened recently that have caused you to start doubting the strength of the relationship, you very well may be right. There are a few key signs in particular that the time is right to switch to a better VoIP provider. 

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