VoIP Softphone 101

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VoIP Softphone 101

A common offering now through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.

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VoIP Versus Landline

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VoIP Versus Landline

Today’s businesses generally utilize one of two technologies for their phone systems: traditional landlines or Voice over IP (VoIP). On average 700,000 customers choose to leave their landlines behind every month. Therefore, it is no surprise that businesses are also considering their options.

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What is IOT and How do you Improve Security?

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What is IOT and How do you Improve Security?

As technology evolves, it is important to stay current. Often, we find out that we are utilizing a technology without realizing it or fully understanding its overarching reach. Today’s topic is IOT – the “Internet of Things”.

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Shelton Copeland – Enterprise Solutions Seller

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Shelton Copeland – Enterprise Solutions Seller

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, this month, we sat down Shelton Copeland, one of our trusted team members. He has been affiliated with Comtel Communications for almost eleven years. Shelton has played a key role in our success as he has supported numerous enterprise accounts. For this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.

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2018 State of Cloud & Data Protection Report

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2018 State of Cloud & Data Protection Report

800 IT professionals from various sized companies were surveyed to create Unitrend’s 2018 State of Cloud & Data Protection Report. The two areas of IT focus were: the current state of data protection and disaster recovery, and the attitudes towards and usage of the cloud.

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What is SIP and How do I Use It?

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What is SIP and How do I Use It?

SIP (Session Initiation Protocol) is a “signaling” system for connecting, monitoring and disconnecting voice and multi-media communications sessions across the internet. Basically, SIP provides signaling, like car traffic lights, in order that SIP devices can call other SIP devices over a broadband internet connection.

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BYOD - Infected by Malware?

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BYOD - Infected by Malware?

Cybercriminals are increasing and on the lookout for entry points and activities to gain access to our data. Most think of their computer are the primary point of weakness. Unfortunately, your computer is not only device that is vulnerable. In reality, our smartphones and tablets are minicomputing platforms.

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