Why Internet Communication is Changing Everything

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Why Internet Communication is Changing Everything

This may seem like a no-brainer, but there's actually much, much more to Internet communication than meets the eye. Internet communication is the act of exchanging packets of information, data, through a global network. This is done by uploading data from one computer, and another computer downloads that same data. This process completes every time you video chat, send an email, reconnect with long lost friends, pay your bills, or look at cat pictures. The possibilities are endless. It is common knowledge that the Internet is irreplaceable, but there is so much more than just checking your emails or looking at cat pictures. Why does that matter? What else is there? Read on to find out. 

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How Much Do You Know About The Internet?

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How Much Do You Know About The Internet?

The internet is a vast, possibly infinite sea of information. Never has there been a technology that enabled such easy access to any conceivable existing written thought. 99% of all published books are online, movies, music, lectures, research and innovation. It is all there. How? How did this network emerge? What does it mean? What can you be doing to better utilize this new technology that has already shifted how people interact in their daily lives?

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Why Your Sales Deck Needs An Update

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Why Your Sales Deck Needs An Update

If you start out your sales pitch stating the possible clients' problem, you're doing it wrong. Now that has always been conventional wisdom, but we've evolved as an industry into a world of subtlety and nuance. Stating a prospects' problem outright will immediately put them on the defensive, make them hesitant to reveal issues about their business that truly could need improvements. You need a more tertiary, subtle approach. But what! Well, we've researched sales decks that are great examples of how modern salespeople have found success in an industry driven by relationships and customer choice.

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How To Pick A VOIP Provider

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How To Pick A VOIP Provider

The Telecommunications market is saturated with choices. There are providers for just about any functionality and any price point you can need, but how do you determine your best fit, in this sea of options? We're going to do your homework for you. By the end of this brief article you'll have the tools and knowledge you need to investigate your business communications and determine how to pick a VOIP provider that fits your needs. 

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5 Things You Can Do Right Now To Improve Customer Support

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5 Things You Can Do Right Now To Improve Customer Support

We all know it: Customer Experience is and always has been one of the pillars of successful business. Happy customers become your biggest marketing assets. They provide genuine observations about your company to prospective customers, and your customers often try and up sell your company. They are better than any marketing team or sales effort. Armed with this knowledge, it would be wise to take a hard look at your customer support and ensure that they are providing the absolute highest quality services that they can to your customers. Your champion customers will spread the word of incredible customer service, and often that is the tipping point to convert a prospective customer into a closed deal. Here are 6 tasks you can do right now to improve customer support, and watch the new deals rain down. 

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5 Amazing Things Done with Artificial Intelligence

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5 Amazing Things Done with Artificial Intelligence

First and foremost, Artificial Intelligence (AI) is a type of machine learning characterized by intelligent decision making similar to our own cognitive abilities. Key traits of effective AI are learning and problem solving. The key issue yet to be solved is independent thought. No machine, so far, is capable of independent thought and reason at the same ability of a human. Once this is achieved, the line between what makes us different than machines will be a hot issue for a generation.

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Is Your Data Available Online?

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Is Your Data Available Online?

Over the past few years there have been breaches to secure databases, some of which exposed half a billion users' data. It's easy and understandable to wonder if you are among that list, but how do you tell? The answer is really quite simple.

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Startup Spotlight: Push Doctor, OhPen, Clutter, oh my!

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Startup Spotlight: Push Doctor, OhPen, Clutter, oh my!

Startups can be weird, wacky, downright useless, and sometimes brilliant. Applications like Slack or trello (amongst many others) revolutionized the way businesses could communicate. Suddenly people could "actually" be efficient. In the consumer industry, facebook enabled people from all over the globe to interact instantly. Google happened. Often at the base of startup success is a thread : communication innovation. That's not to say that all startups set up to improve communication will succeed, but the ability for the internet to spread information instantly certainly enables a lot of very obvious solutions. Even if a new software does not focus on communication, the relay of information instantly across great distance enables incredible efficiency for businesses and consumers. And with that, here are three curious startups to watch in this weeks startup spotlight. 

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