President’s Club 2018 – Come join the Fun!

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President’s Club 2018 – Come join the Fun!

One of the greatest pleasures that I experience as a business leader is to see my team grow and achieve success. Over the years, we have introduced many different incentives and types of programs to build relationships between the members of our sales and client services teams. One of the most successful and therefore annually recurring events is the President’s Club trip.

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How Much Bandwidth Do You Really Need?

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How Much Bandwidth Do You Really Need?

Today’s applications demand more bandwidth than ever. IT professionals constantly find themselves in the position of having to respond to those bandwidth needs reliably and affordably. To accurately determine how much bandwidth your business needs, you need to assess the factors that impact network performance.

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Don’t Get Hooked by a Phishing Attack

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Don’t Get Hooked by a Phishing Attack

In the Fourth Annual State of the Phish Report by Wombat, 76% of the InfoSec professionals surveyed reported that they had experienced phishing attacks in 2017.

Phishing: The method of collecting data using emails, websites, and links that are designed to mimic trusted sources. Fraudsters trick users into disclosing private information such as passwords and credit card numbers.

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Patrick Messick – An Essential Member of the Client Services Team

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Patrick Messick – An Essential Member of the Client Services Team

Simplicity VoIP and Comtel Communications were founded with the focus on clients being our foremost priority. That said, delivering timely and helpful customer support are at the heart of our core values. This support would be impossible without our talented and dedicated client services team. One key team member is Patrick Messick. He has been with Simplicity and Comtel for about three years and has become an essential member of the client services team and company family.

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What should be included within a Cloud SLA?

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What should be included within a Cloud SLA?

As organizations move their systems, applications and data to the cloud, an SLA (Service Level Agreement) with the selected cloud services provider should be considered to guarantee the maintenance of a minimum level of service. A cloud SLA ensures that the cloud providers meet certain enterprise-level requirements and provide an organization a clearly defined set of deliverables. Consider that cloud infrastructure can span geographies, networks and systems – both physical and virtual. 

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