As a goal for 2019, many businesses aim to improve their bottom line profitability. One of the best ways to do this is by increasing efficiency and improving the productivity of their employees. Through the application of technology, this can be easily achieved.

Unified communications (UC) is a framework for integrating a variety of independent platforms and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity. Unified communications does not represent a singular technology; rather, it describes an interconnected system of communication devices and applications that can be used in concert or successively.

UC brings together various features into a single interface this includes voice calls, texting, instant messaging, email, conferencing, video calls, and even faxing.

To explore more about Unified Communications to determine if it would be useful for your business, download this e-Guide: 6 Advantages of Unified Communications.

Topics included within the guide are the:

·      Multi-channel aspect of UC -  optimizing how businesses communicate 

·      Messaging overload - eliminating messaging chaos 

·      Mobility - cloud-based options supporting mobility & remote workers 

·      Millennial connection - flexibility attracting and retaining the best talent 

·      Enabling the future - future-proofing businesses for what’s next

To further review your options and if UC is right for your business, consult with an expert. An agnostic technology agent or consultant can ask the right questions to determine what you need and how UC fits into what you’re trying to accomplish. In addition to assisting you with procurement, they can also handle ongoing care. If you would like to learn more about UC, contact us and a representative will be in touch.

About Comtel
Comtel Communications, a telecom/technology consulting agency based in Richmond, Virginia since 1991, provides best-in-class solutions and unbiased counsel to a diverse group of small, medium, and enterprise-level businesses, totaling more than $18.2M in annual billings. Leveraging unique access to 350+ national and international providers, Comtel benefits its clients through competitive quotes from multiple sources, to ensure their business goals are met with current and dynamic telecom and technology services. Acting as a partner, long after contracts are signed and services are deployed, Comtel offers superb back-office support to manage upgrades, track orders, and provide training to clients.

Author: Amy Humphreys