We have an industry reputation of excellent back office support that is unmatched. We stay with you through the life of your contract, working directly with your providers to assist with trouble shooting, order tracking, upgrades and training. This frees you up to focus your time and resources on your core competencies rather than on the phone, usually on hold, with your service provider. Comtel is compensated by the suppliers for the life of your contract - you don't pay us a dime. This allows us to be your continuous customer advocate. After all, supporting you is our business.
We provide on-site training that our competitors cannot. Our goal is to make sure all transitions are smooth, that your business does not suffer any down time, and that we leave only when we know you are comfortable with using your system. We are also available 24/7 to answer any operating questions you may have.