We are your trusted advocate.
We aren't tied to any one carrier so we can offer you unbiased advice on your providers - with one exception.
Before we recommend a carrier's product, we do a thorough investigation of the carrier's reputation, tarrifs, and back office to ensure you are getting an offer with integrity and carrier accountability.
Once we know a carrier is reliable and worthy of our trust, we can show you what your telecommunication options are and which ones serve your best interests. We will truthfully provide you with any advantages and drawbacks that each may possess.
You will then have the peace of mind that you have the correct solution for your needs and you can focus your valuable time on running a profitable business.
We offer Turn-Key Service
Businesses thrive in today's competitive market because they have streamlined their operations and work "lean and mean." We consider ourselves an extension of your staff. Once we have secured the best solutions and pricing for your technology, we continually analyze your services throughout the life of your business, recommending changes as services and solutions options evolve.
Our goal is to ensure your business keeps pace with the ever changing technology industry. This way, you can devote your time and resources to fully realizing your business's potential while leaving the technical specifications, functionality and worry to us.
Pre-sales to post-install, we are here to assist.
We offer Dedicated Local Support
Regionally Focused. Globally Connected.
A large part of our Turn-Key Service is our Client Relations Group. Comtel has an experienced staff that understands that our customer relationship lasts well past the contract signing. We feel our local presence is an invaluable asset to our customers as we can leverage our relationships with regionally based agents and representatives in Virginia, Maryland and Delaware to ensure your service remains "best-in-class." Many of our clients have offices around the world and we work with them no matter to where they may "grow."
Many carriers have support offices based in other parts of the country. With Comtel's base in Richmond, you are just a local call away from personalized service. You get to know us, and we get to know you and what your business needs on a day-to-day basis. You aren't just an account number with us, you are a neighbor.