Verizon Protected Health Information Data Breach Report

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Verizon Protected Health Information Data Breach Report

Did you know that ransomware used to access personally identified health information is by far the most popular malicious code in the healthcare industry? The most critical step in defending your reputation and the security of your customers is managing the risks involved in collecting and storing protected health information (PHI).

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The A to Z of Cybersecurity Glossary

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The A to Z of Cybersecurity Glossary

Cybersecurity and how to protect a company’s clients and data is atop of the mind for CEO’s and internal IT departments alike. This challenge is diverse and complex. To provide a base-line of knowledge, it is helpful to know common threats and basic terminology. To help you expand your knowledge, see below for a quick A to Z primer of cybersecurity terms.

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Cloud Storage - Is it right for Your Business?

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Cloud Storage - Is it right for Your Business?

With the abundance of secure data storage options available, you no longer need to keep years of data on-premise any more. Depending on your business needs, you can easily find a solution and provider to support your company’s goals and have access to your data as needed. Prices vary but there are affordable choices to match all budgets

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Infrastructure as a Service (IaaS) & Managed Hosting

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Infrastructure as a Service (IaaS) & Managed Hosting

Cloud Compute and Managed Hosting are commonly referred to as Infrastructure as a Service (IaaS). This offering can be any combination of shared (multi-tenant) virtual servers or dedicated physical or virtual servers that are located in the service provider’s data center(s). Customers may choose shared/public or dedicated/private based on their application or compliance requirements.

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The Agent Value Proposition

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The Agent Value Proposition

There are many benefits to working with an agent when looking at telecom, IT and cloud services. When working with an agent, you will get better results, in less time, with less aggravation versus what you would have to do on your own.

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Desktop as a Service

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Desktop as a Service

Desktop as a Service (DaaS), sometimes referred to as Hosted/Managed Virtual Desktop Infrastructure (VDI), is a cloud solution that replaces traditional desktop management.

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The Problems of BYOD

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The Problems of BYOD

Did you know that personal devices can put a tremendous drain on your wireless network? Without effective visibility and control, these devices have the potential to be highly disruptive to networks and the IT departments that support them.

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Telecom & IT Customer Service Redefined - The Agent Advisor

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Telecom & IT Customer Service Redefined - The Agent Advisor

Major telecoms, wireless providers, and cable companies regularly top the list of the worst in customer service,yet while you love to hate them – they still get your business. The very nature of their compensation plan for their customer facing reps fuels the model of overpromising and under delivering. Yet we as customers still buy from them.

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